Our hosted VOIP solution combines the traditional advantages of Centrex with the new, flexible and easy-to-manage features of Integrated IP Centrex, now called Cloud Voice. Cloud Voice allows businesses to get their applications up and running faster, with easier manageability and less maintenance.
Cloud Voice provides the same multi-faceted flexibility of the customer-owned PBX, but eliminates the expensive initial purchase, ongoing maintenance and operating expenses. Cloud Voice takes traditional Centrex to a new level by using bandwidth to tie together multiple locations.
Benefits of Cloud Voice from Lumos Networks:
Convenience of four-digit dialing across your business locations
IP Phone works across your existing Ethernet network or any broadband connection
Remote office function lets any phone become your office
Utilizes same transport as Internet or data - T-1 and Metro Ethernet
Local calling area that reaches across the entire Lumos Networks footprint
Enhanced Feature Packages that meets a wide range of calling needs
Quality of Service (QoS) is required to ensure voice has priority
Unlimited long distance available
Mobile E911 keeps your location current and is easily managed through secure online access
When you're ready to replace an aging PBX's or key systems and you're tired of managing your systems day to day, look no further than Lumos Networks. Let our Cloud Voice take the worry out of your phone maintenance by purchasing our latest IP technology and phones. Polycom phones are ready to go out of the box – no setup, no configuration - with number already loaded. If you already have IP phones, contact us to see if your phones are compatible with our service.
Advantages of IP Phones:
HD voice clarity is un-matched
Web interface lets you quickly adjust phone's preset features as needed
Moves and changes are as easy as picking up your phone and plugging it back into your network at your new location
Only one set of wiring for network – plug your IP phone into your Ethernet ports like PC's
Easily links geographically dispersed offices without requiring direct copper connectivity.
Ties together world-wide locations outside the normal TDM geography using any broadband connection.
Seamless mobility of IP Phones within the customer network. E911 information can be updated as physical locations change.
Ties back readily to other Lumos IP-based voice services, whether you're utilizing Integrated Trunking, Integrated Access over T1 or some other service.
IP Centrex phones are required for service and have been developed to meet every business need. The highly rated Polycom phones are available from Lumos Networks at competitive prices and are shipped directly to your business with phone number and access information pre-loaded for plug in and use installation.
To learn more about these download options, have your Integrated Centrex login and password ready, then click the download title. A full version of each user guide is also available below.
Software for an Integrated Centrex toolbar that lets you click-to-dial or access calling features directly from Outlook, Internet Explorer, or Firefox. Requires purchase of Assistant Enterprise service from Lumos Networks to activate.
Software for a desktop receptionist application that allows a Lumos Networks Integrated Centrex customer to monitor call status, receive and transfer calls, all from a PC desktop. Requires purchase of Broadsoft Receptionist service from Lumos Networks to activate.
IP Centrex phones are required for service and have been developed to meet every business need. The highly rated Polycom phones are available from Lumos Networks at competitive prices and are shipped directly to your business with phone number and access information pre-loaded for plug in and use installation.