Chief Customer Officer
Jay Winn is Chief Customer Officer for Lumos and NorthState, leading the company’s brand, customer experience, marketing, customer care, and sales channels. He has worked for many respected brands, including leadership roles at well-known agencies such as Ogilvy. Jay has a proven record of driving growth and transformation for technology companies, including Verizon, CenturyLink, Windstream, Comcast and the successful launches of the CenturyLink and Comcast Business brands. He earned the Gold Effie for marketing effectiveness as well as a Cannes Lion nomination for creativity. Jay received BBA and MBA degrees from Abilene Christian University.