Director of Program Operations

Mr. John Bell is Director of Program Operations, and supports call center operations for customer care, loyalty, and service delivery. He is from Covington, VA and earned an apprentice degree in digital electronics and an Associate’s Degree in Business Management from BRCC.  Mr. Bell has been with the company for 44 years, including 13 years in various craft positions and the past 31 years in various management and leadership roles.