Vice President of Care and Service Delivery
Kristy Stone is Vice President of Care and Service Delivery and leads the teams responsible for customer service and technical support, as well as service delivery for Lumos Networks and NorthState. Originally from North Carolina, Kristy holds B.A. in Accounting and Economics, and a MBA Eq. from Gardner Webb College and ATT University. Kristy has 30 years of telecom experience and various craft and management roles in more than 22 states. She is certified by Satmetrix in Net Promoter Score and is a Six Sigma green belt.