Super-Fast Fiber Internet. Get The Speed You Need.

When your internet slows, everything slows. Lumos Networks keeps everything connected at lightning speed, and our symmetrical upload and download speeds keep your video calls clear and reliable. Plans now starting at $39.99/mo when bundled.

Director of Customer Care

Stephanie Houghtaling leads the Care and Service Delivery teams for Lumos Networks and NorthState, both divisions of Segra. Stephanie brings a wealth of connectivity call center experience to the leadership team from her roles at Western Wireless and T-Mobile and, for the last 15 years, she has been instrumental in the success of the call center at NorthState. Stephanie calls the Piedmont Triad of NC home and holds a PMP certification, a B.A. from East Carolina University, and a master’s degree in Sociology from Georgia State University.