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Fiber Broadband Initiative to Assist Communities in Battling COVID-19

Lumos Networks Announces Fiber Broadband Initiative to Assist Communities in Battling COVID-19

Local Families Getting Increased Bandwidth


Waynesboro, VA (March 19, 2020) – Lumos Networks, the first telecommunications services provider to bring reliable, high-speed fiber-optic services to many area residents, announced a speed enhancement initiative designed to assist local area families in meeting the growing demand for high-speed fiber Internet connectivity during the COVID-19 pandemic.

Recognizing that the demand for bandwidth is rapidly increasing for work-at-home, continuing education, and streaming applications, Lumos Networks is enhancing current customer download speeds by three times to 75 Mbps (megabits per second) on its Basic 25 Mbps Fiber Internet package.  There is no charge for the increased bandwidth, and customers are automatically being upgraded.

Increasing Customer Bandwidth from 25 Mbps to 75 Mbps

·         Automatic enrollment to receive the enhanced speed profile

·         Increased download speeds to be in effect for 60 days

·          Unlimited broadband access

“We are committed to working with those impacted by the Coronavirus pandemic,” said Diego Anderson, Senior Vice President and General Manager at Lumos Networks, “We know that students, parents, and our communities at large need the additional bandwidth that only a robust fiber network can provide. We are very appreciative of the support that this community gives us, and glad to provide an improved Internet experience for our customers.”


Lumos Networks is a premier fiber-based telecommunications provider based in Charlotte, NC, and part of Segra, one of the largest independent fiber bandwidth companies in the U.S. Lumos Networks offers an innovative portfolio of fiber-based services, including high-speed broadband Internet, managed Wi-Fi, hosted digital voice and streaming entertainment. The full suite of services are supported by local sales, service and care professionals. For more than a century, Lumos Networks has connected communities to what’s most important in their world.

For additional information, visit or call 1-855-GO-LUMOS. Follow us on Twitter, Instagram, LinkedIn, and Facebook.

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