Colocation Passkey Application

Please use this form to request a new or additional passkey, a replacement passkey or the deactivation of a passkey for a Lumos Colocation Facility.

  1. Provide all information being sure to complete the required fields
  2. If you are requesting a new or additional passkey please click on the email link at the bottom of the form & attach a scan of a valid drivers license or fax a copy to the number provided
  3. Your request will be submitted to Lumos Networks Facilities to issue your passkey. (NOTE: There is a charge for additional cards or a replacement card which will be added to your bill)
  4. The passkey will be shipped to the contact named on the form and will require their signature and proof of ID when delivered


Contact Information
(In the event your company needs multiple cards)
Security Access - Passkey
(Lost, Stolen, Broken)
Return damaged or disabled key cards to : ATTN Facilities, One Lumos Plaza, Waynesboro, VA 22980
Colocation Location
Lumos Point of Contact (POC)
A valid photo ID (drivers license) is required when requesting new or additional passkeys. Please attach and email a scan or PDF of your ID to You may also fax a copy to us at 540-946-6845.
Lumos Networks provides fiber internet, voice, and IP connectivity over a dense fiber-based network serving enterprise and carrier customers in areas around and including Roanoake, VA, Richmond, VA, Daleville, VA, Waynesboro, VA, Hampton Roads, VA, Virginia Beach, VA, Lynchburg, VA, Charleston, WV, Huntington, WV, Beckley, WV, Parkersburg, WV, Clarksburg, WV, Morgantown, WV, Wheeling, WV, Pittsburgh, PA, Harrisburg, PA, Altoona, PA, Hagerstown, MD, and Washington, D.C.