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Lumos Networks’ Fiber Internet

In order to enjoy the benefits of Lumos Networks’ Smart Home Security,
you must have our Fiber Internet service.
Ready to check if Fiber Internet is available for your home?

Lumos Support


Customer Service

Phone: 1.855.GO.LUMOS
Repair and Technical Support : Available 24/7
Billing Support : Mon – Fri 7:30am – 6:00pm


Phone: 1.855.GO.LUMOS
Mon-Fri 8:00 am – 7:00 pm
Saturday 9:00 am – 6:00 pm
Closed Sunday

Select a Product


Pay Online
An easy and fast way to make a one -time payment, or to set up a reoccurring monthly payment. You can also GO GREEN with choosing the option to go paperless.

Pay By Phone
If you would like to pay by phone please call 1.855.GO.LUMOS. Please follow the prompts to make a payment or speak to a customer service representative.

Pay In Person
Visit one of our locations to pay in person.

Lumos Networks
is becoming Lumos

We’re changing our name from Lumos Networks to Lumos. And bringing North Carolina and Virginia 100% Fiber Optic Internet that’s built from the ground up. With the fastest uploads. The fastest downloads. The fastest Internet, period.

Learn More