Lumos Support
Customer Service
Phone: 1.855.GO.LUMOS
Email: HELP@LUMOS.NET
Repair and Technical Support : Available 24/7
Billing Support : Mon – Fri 7:30am – 6:00pm
Sales
Phone: 1.855.GO.LUMOS
Email: SALESTEAM@LUMOS.NET
Mon-Fri 8:00 am – 7:00 pm
Saturday 9:00 am – 6:00 pm
Closed Sunday
Segra Support
Phone: 1.833.GO.SEGRA
Email: customercare@segra.com
Web: www.segra.com/support
Select a Product
GENERAL INFORMATION
BILLING
Pay Online
An easy and fast way to make a one -time payment, or to set up a reoccurring monthly payment. You can also GO GREEN with choosing the option to go paperless.
Pay By Phone
If you would like to pay by phone please call 1.855.GO.LUMOS. Please follow the prompts to make a payment or speak to a customer service representative.
Pay In Person
Visit one of our locations to pay in person.