In the Wi-Fi sheet it mentions frequency of the router/gateway, 2.4 GHz or 5 GHz. It is recommended that an apartment or condominium type of housing the setting should be 5 GHz to avoid any possible interference with other devices that commonly operate in the 2.4 GHz frequency range. Even though you may not use devices in that range, your neighbors may and their devices could interfere with Wi-Fi performance.
It is recommended to use the router that is built into the residential gateway, which is at a minimal $5.00 per month fee. This gateway/router is managed by Lumos Networks and is kept up to date on firmware updates and security protocols. Utilizing the Lumos Networks Wi-Fi router also gives us visibility on connected devices and assists us in troubleshooting issues should the need arise.
As technology has evolved wireless routers have also evolved to match the customer’s needs. If you decide to use your own router some of the important items to look for are:
Early routers listed a ‘G’ series are very limiting on bandwidth and not recommended in today’s environments. (most ‘G’ series routers cannot achieve more than 55Mbps of pass through)
The next series routers, ‘N’ series, are much better and the top end of this group can achieve up to 600Mbps of bandwidth pass through or more in some cases.
802.11ac routers are recommended in the applications requiring more bandwidth and are typically ‘Gigabit’ approved.
o Is 5 GHz better than 2.4 GHz?
5GHz can typically pass more data and more intense data needs like video streaming and gaming. (Advantage 5Ghz)
The higher the frequency the shorter the range, in particular, 5Ghz frequencies do not penetrate solid objects as well as 2.4Ghz limiting their reach inside homes. Many older Wi-Fi devices do not contain 5 GHz radios and so they must be connected to 2.4 GHz. (Advantage 2.4Ghz) NOTE: The Lumos WiFi router allows you to select the frequency by device so some devices can be set at 2.4Ghz while other are set at 5Ghz.
Network interference usually resides in the 2.4 GHz space and by using the 5 GHz frequency interference is negated. (Advantage 5Ghz)
Recommendation: Flexibility to be able to switch frequencies is nice if there are older devices being deployed but in most apartment or side-by-side family dwellings the 5 GHz setting is generally preferable. The new technologies like AC routing and MESH routing can make the environment more seamless but generally at a higher price.
Any consumer grade router can be utilized with Lumos fiber optic broadband service however to achieve the best performance it is important to look at products that can support and deliver the bandwidth being subscribed to and do so reliably.
Some recommended CE routers:
• ASUS RT-AC88U (retail $270)
• Netgear Nighthawk x6 (retail $230)
• Linksys AC1900 WRT1900ACS (retail $160)
• D-Link AC3200 (retail $180)
• Netgear Orbi Mesh (retail $349)
• NOTE: These units were recommended based on trade magazines and
independent rating groups (reference Lifewire.com)
☐ The key in these recommendations is that these have been highly rated and perform well in most environments
similar to our Residential Gateway / Router. The difference is that we manage the updates and security protocols for
you and at $5.00 per month it would take 32 months of use before you would break even on the lesser expensive
model recommended. The Lumos Wi-Fi is the best value for the consumer and soon the Premium Wi-Fi service will
be available for better performance at a slightly higher price (release date TBD).